Shipping & Delivery

Orders are processed within 1–2 business days after payment is confirmed. Custom orders may take longer depending on the complexity and design requirements.

Once your order ships, you will receive a confirmation email with tracking information, and you can track it on the carrier’s website using the tracking number provided.

Delivery times are estimates and may vary for reasons beyond our control, such as weather, public holidays or courier delays.

We ship internationally to selected countries — please email orders@nyeletisports.com for the current list. International delivery takes 7–14 business days and the cost is calculated at checkout based on destination and package weight.

International orders may attract customs duties and taxes. These charges are the responsibility of the recipient, so please check with your local customs office for more information. We are not responsible for delays caused by customs clearance.

If your package is lost in transit, please contact our customer service team and we will work with the carrier to resolve it.

If your package arrives damaged, please photograph the damage and contact us within 48 hours of receiving it. We will arrange a replacement or refund as appropriate.